What is an experience worth?

I may not mention it outright or link to the company’s official website, but I think most people here know that I work for a high-end resort in El Nido, Palawan. My official job title is “Environmental Officer” but because of my fondness for blogging and social media, I tend to keep track and update the company’s official social media accounts even though it isn’t technically part of my job. I post photos, tweet, edit videos, and answer questions from potential guests. Now, I don’t mind answering basic questions like “How do I get there?” (even though you totally could have Googled the question yourself and gotten an answer faster than waiting for me to reply) or “What activities do you offer?”. What annoys me to no end are people commenting “You’re too expensive! Your rates are un-Filipino!”, “Do you have promos for Christmas?”, “It’s cheaper to go to Hong Kong than to Palawan!”, or some variant thereof. As a fellow traveler on a limited budget, I absolutely understand why you want to get the lowest possible rate at the best time to visit and experience the best holiday you’ve had to date. But as someone who works in the tourism industry, have you ever considered what goes into your experience?

  • Exclusivity. Each property only has 50 rooms, so the maximum capacity is 100-120 people. This means that if you stay with us, you’ll have approximately 1.5 staff (or more!) taking care of your needs and wants throughout your stay. This also means that we’re quieter compared to other places. A guest from New York once said that he paid top dollar for silence.

What is this room worth?

Read more.

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